So I called up Apple US to update them on my conversation with Apple Latin America. The guys I spoke with at Apple US Customer Service were VERY kind and understanding. Nothing like the guys at Apple Latin America. They kept appologizing for my experience with Apple Latin America and told me they’d do everything they could to get Apple Latin America in gear. Then again anything is better than Apple Latin America suggesting that I either a) go to all 20 apple service centers in Argentina and see if they have my part in stock or b) fly back to the states and get it fix there.
Anyways, Apple US told me they’d do their best to find out: where my new logic board is and when it is *scheduled* to arrive.
I dont think I’m asking for anything unreasonable. All I want is some type of idea on when I will have a working computer again and maybe access to some kind of a loaner if it’ll be weeks / months/ years.
Tags: Work