ICLS.net – Whois Spamming Scumbags and how to get your money back

My younger sister recently had an encounter with the folks at ICLS.net.  Here is how I managed to get my money back.

The scumbags at ICLS.net are well known for their scams.  They mine whois data for various domains and then send a “bill” to the domain owner.   They make every effort to make the thing look like a bill or invoice, but at the very bottom in a smaller font the letter says “this is not a bill or invoice”, explaining that in fact it is only an offer to submit your site to search engines.  I’ve received these in the past and usually dump them without a second thought.  However, about a year ago I setup a domain for my 12 year old, with her own gallery and wordpress blog.

The domain was registered in her name, and while I was out of town she received a letter from ICLS.net.  To her and my parents it  looked like a bill from the domain registrar for the domain, and they paid it.  Their registrar is actually Godaddy.  When I returned from Argentina, and noticed they had paid into this scam, I pulled up ICLS.net to look for their contact information.   Unfortunately, they didn’t respond to e-mail and their listed address is in Antigua.   They did however claim that if you use their service, you will receive a report as to the results and your new search engine rankings we never received this.

Doing some quick googling I found that both the FTC and the US Postal Service have been investigating these practices, so we filled complaints with their online forms.  Additionally, I filled a complaint with the BBB and as them to contact ICLS.net on my behalf.  After a few weeks, ICLS finally responded to the BBB, claiming to be a legitimate service, but that since we hadn’t received the report they would refund my sister’s payment.   Anyways, we’ll see how this works out, but as I’ve said a number of times the BBB is great at helping to resolve complaints about companies.  If you are ever unhappy with a product or service give them a call.  It won’t always work, but often it does.

12 Responses to “ICLS.net – Whois Spamming Scumbags and how to get your money back”

  1. Ken says:

    So we got this bill, and not being internet savvy, we paid it for two years before we *just* figured it out, thanks to your blog. We were scammed for a total of about 70 bucks over two years, and feel bad about it, but as far as scams go, I suppose we got off pretty easy.

    So Thank You, first of all. Second, did you ever get resolution? Thanks.

  2. Yes, she received a check for the full amount. Sorry to here you were hit by this. You might consider following the steps I outlined in my entry.

  3. Rachel Hunt says:

    Thanks so much for this info. I was on the phone with GoDaddy trying to figure out if they had sold my account. Then I looked more closely at the ICLS.net website. They claimed that they send reports. Since I knew I hadn’t received any report even though they claimed we had paid for this last year, I started to wonder. On a hunch, I Googled ICLS and found your warning.
    Thanks!!!

  4. Jo-Ann Fair says:

    Just received an invoice in the mail today to subscribe to this service. It was the reports part that interested me and the rates are not bad. Glad I did a search on the internet on them and found these comments. I tore it up!

  5. Jay Moore says:

    The last couple of domains I registered they picked up and sent me a fake “bill”. I didn’t bother falling for it from the first time I got one since I knew who my domains were registered with and ICLS isn’t any of them.

    I gawked at their idea of what they thought I’d pay for. I wish I chould get them to stop sending me this crap…however i didn’t pay the extra for private registration, so I guess this is what I get.

  6. Josh says:

    Yeah, i just got this too. I am a web designer and just cringe when I see this kind of thing. This is a great post and I commend you for bringing it to people’s attention. We just set up a new domain about 2 weeks ago and have already received a letter from these despicable people. They have a mailing address in New York. Thanks again for putting it out there and helping people.

  7. Evan says:

    Can anyone even name 25 major search engines ???

    I mean really. . . . . Who gives a rat$ a$$ if your website is listed on Ask Geeves or Lycos !!

  8. mjnickum says:

    I just received two of these letters for 2 of my websites, I have 7 in all. They’re still at it. I’m glad I read your post. Thanks for the service.

  9. Vee Mateo says:

    I was very suspecious of this bill right when I received it. It even had the same amount that I “supposedly” paid last year , which I never did. Your blog confirmed my suspecions. Let’s expose these scammers and protect any “would be” victims.

  10. Gabriella says:

    The “Internet Corporation Listing Service” recently sent the company I worked for a “solicitation” that was obviously intended to be mistaken for an invoice or a bill. It even included a self-addressed envelope which on the back said “Please include your Remittance Stub”. I feel that they have an intention to deceive and it is rather unethical.

  11. Thomas says:

    Just got one too. Looks like a bill. It just reminded me to pay my domain bill on the bright side!

  12. Marv says:

    I have been falling for this for a number of years now. Just got another “Invoice” but for grins, I Googled ICLS and saw your and others postings on these bad people.

    Thank you very much for the heads up.

Leave a Reply