{"id":900,"date":"2011-06-05T03:03:29","date_gmt":"2011-06-05T06:03:29","guid":{"rendered":"http:\/\/www.fonz.net\/blog\/?p=900"},"modified":"2017-04-11T18:43:45","modified_gmt":"2017-04-11T21:43:45","slug":"w-htm","status":"publish","type":"post","link":"https:\/\/www.fonz.net\/blog\/archives\/2011\/06\/05\/w-htm\/","title":{"rendered":"AT&#038;T Microcell"},"content":{"rendered":"<p><strong>Update 2: <\/strong>Woke up this morning to find things still not working for either phone, along with about automated 35 text messages AND emails telling me to call support. \u00c2\u00a0Anyways, spoke with someone new, they once again reactivated the device. \u00c2\u00a0After 90+\u00c2\u00a0minutes of waiting, now both phones seem to work. \u00c2\u00a0We&#8217;ll see how things go over the next few days\/weeks. \u00c2\u00a0In the mean time Anandtech has an extremely in-depth <a href=\"http:\/\/www.anandtech.com\/show\/3626\/att-3g-microcell-a-comprehensive-exploration\/\">tear down of the AT&amp;T Microcell device<\/a>.<\/p>\n<p><strong>Update: <\/strong>90 minutes became a few hours. \u00c2\u00a0Apparently during the activation process if you have a device AT&amp;T has deemed invalid, the Microcell will NEVER complete activation. The lights will blink indefinitely. \u00c2\u00a0Upon calling AT&amp;T they informed me their systems have determined my phone was not purchased through them, and therefore they can&#8217;t activate the microcell for it. \u00c2\u00a0Still waiting to see if Maru&#8217;s iPhone 3GS has the same issues, now that I&#8217;ve removed my phone from the ACL list.<\/p>\n<p>Since signing up for service with AT&amp;T in November 2010, I have\u00c2\u00a0continuously\u00c2\u00a0had call quality and service issues. Prior to AT&amp;T the same NexusOne device had worked reliably on TMobile&#8217;s network (albeit slow due to only 2G being supported).\u00c2\u00a0 While not desirable I found ways to make it\u00c2\u00a0bearable\u00c2\u00a0while living in LA\/Santa Monica. However since we moved to San Francisco in April 2011 the service quality has been unusable, especially at home.<\/p>\n<p>For the first two months here AT&amp;T was insistant that all of the world&#8217;s problems end, including my coverage issues would end if I 1) Purchased a phone from them that had an AT&amp;T logo on the back and 2) Signed up for contract.<\/p>\n<p>Finally late last week they gave up on trying to up-sell me, and I got a call from someone in customer service department offering me a femtocell (or as AT&amp;T calls it &#8220;<a href=\"http:\/\/www.att.com\/shop\/wireless\/devices\/3gmicrocell.jsp\">AT&amp;T 3G Microcell<\/a>&#8220;). \u00c2\u00a0These are basically rebranded <a href=\"http:\/\/www.cisco.com\/en\/US\/solutions\/ns341\/ns973\/att_microcell.html\">Cisco devices<\/a> that provide a small 3G antenna in your home or office, and then route your calls via voice over IP.<a href=\"http:\/\/www.fonz.net\/blog\/wp-content\/uploads\/2011\/06\/3G-MicroCell-ATT.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-thumbnail wp-image-902\" title=\"3G-MicroCell-ATT\" src=\"http:\/\/www.fonz.net\/blog\/wp-content\/uploads\/2011\/06\/3G-MicroCell-ATT-150x150.jpg\" alt=\"AT&amp;T MicroCell\" width=\"150\" height=\"150\" \/><\/a><\/p>\n<p>The device arrived today and is now online. \u00c2\u00a0There are a few limitations that leave a bit to be desired:<\/p>\n<ul>\n<li>It only solves coverage issues at one location (home, office, etc). \u00c2\u00a0 So it does not solve my issues with poor AT&amp;T coverage or congestion \u00c2\u00a0while I am away from home.<\/li>\n<li>It only works with 3G phones, so if you are on an older 2G phone and have poor service you are out of luck.<\/li>\n<li>The device will refuse to work if it cannot get a GPS signal, so hopefully you have wired network drops near a window (Wifi doesn&#8217;t appear to be supported). \u00c2\u00a0They claim to use this validate your E911 address for emergency calls, but I imagine AT&amp;T does not want you using it to avoid roaming charges while traveling either. \u00c2\u00a0<a href=\"http:\/\/www.amazon.com\/gp\/product\/B003X5FUOU\/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;tag=fonznet-20&amp;linkCode=as2&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B003X5FUOU\" target=\"_blank\">GPS antenna extenders<\/a> are available if you are unable to lock in on a GPS signal, but I imagine that isn&#8217;t really an option in most office building.<\/li>\n<li>You still pay for airtime\/minutes at your standard rate even though all your calls are being routed over your OWN bandwidth.<\/li>\n<li>Calls will not hand off from a tower to your Microcell or between Microcells, but they will hand off from the Microcell to a tower if the tower signal is stronger.<\/li>\n<\/ul>\n<p>All of that being said I&#8217;ll still be a slightly happier customer if this works, and I can actually make and receive calls while in my apartment. \u00c2\u00a0 I still think all devices\/carriers should just come with <a href=\"http:\/\/en.wikipedia.org\/wiki\/Generic_Access_Network\">UMA<\/a> support out of the box so that you can just use wifi to complete calls and relieve the burden on their cel towers. Tmobile supported that on most of the phones I had over the years; but I haven&#8217;t seen many Android based phones offer it and as far as I can tell AT&amp;T doesn&#8217;t support UMA period.<\/p>\n<p>Anyways, I just went through the setup which was relatively straightforward. \u00c2\u00a0Now I \u00c2\u00a0have to wait 90~ minutes before I can use it.<\/p>\n<ol>\n<li>Unbox the device and place it near a window where it has visibility to the sky.<\/li>\n<li>Plug it in to power and a ethernet port on your switch \/ router.<\/li>\n<li>Login to the <a href=\"http:\/\/www.att.com\/3GMicroCell-Activate\">AT&amp;T 3G Microcell Portal<\/a> (does not appear to work well with Chrome) and add authorized numbers to your device. \u00c2\u00a0 You&#8217;ll need a magnifying glass or good eyes to read the serial number off the back of\u00c2\u00a0activation\u00c2\u00a0as well.<\/li>\n<li>Wait about 90 minutes for service to activate.<\/li>\n<\/ol>\n<p>Right now I&#8217;m still on the 90 minutes of waiting step. \u00c2\u00a0I&#8217;ll try to remember do a post in a few weeks once its actually online and I have had some experience with it.<\/p>\n<p>In the mean time here are some links to other coverage:<\/p>\n<ul>\n<li>\n<div><a href=\"http:\/\/www.anandtech.com\/show\/3626\/att-3g-microcell-a-comprehensive-exploration\">AT&amp;T 3G MicroCell: A Comprehensive Exploration<\/a> (Anandtech)<\/div>\n<\/li>\n<li><a href=\"http:\/\/www.att.com\/shop\/wireless\/devices\/3gmicrocell.jsp?fbid=SQMqXIzFigl#faqs\">AT&amp;T Microcell FAQ<\/a><\/li>\n<li><a href=\"http:\/\/www.mobilecrunch.com\/2010\/04\/11\/atts-signal-boosting-3g-microcell-hitting-the-shelves-in-san-francisco-today\/\">AT&amp;T\u00e2\u20ac\u2122s signal-boosting 3G MicroCell hitting the shelves in San Francisco today<\/a> (TechCrunch)<\/li>\n<li><a href=\"http:\/\/allthingsd.com\/20100825\/cell-towers-for-the-home-work-best-in-worst-sites\/\">Cell Towers For the Home Work Best in Worst Sites<\/a> (Walt Mossberg)<\/li>\n<li><a href=\"http:\/\/www.amazon.com\/gp\/product\/B003X5FUOU\/ref=as_li_qf_sp_asin_il_tl?ie=UTF8&amp;tag=fonznet-20&amp;linkCode=as2&amp;camp=1789&amp;creative=9325&amp;creativeASIN=B003X5FUOU\" target=\"_blank\">Microcell GPS\u00c2\u00a0Antenna\u00c2\u00a0Extension<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Update 2: Woke up this morning to find things still not working for either phone, along with about automated 35 text messages AND emails telling me to call support. \u00c2\u00a0Anyways, spoke with someone new, they once again reactivated the device. \u00c2\u00a0After 90+\u00c2\u00a0minutes of waiting, now both phones seem to work. \u00c2\u00a0We&#8217;ll see how things go [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[34],"tags":[],"_links":{"self":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/posts\/900"}],"collection":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/comments?post=900"}],"version-history":[{"count":14,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/posts\/900\/revisions"}],"predecessor-version":[{"id":1944,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/posts\/900\/revisions\/1944"}],"wp:attachment":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/media?parent=900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/categories?post=900"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/tags?post=900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}