{"id":381,"date":"2007-04-01T10:54:59","date_gmt":"2007-04-01T13:54:59","guid":{"rendered":"http:\/\/www.fonz.net\/blog\/archives\/2007\/04\/01\/vonage-network-president-responds\/"},"modified":"2007-04-01T11:03:08","modified_gmt":"2007-04-01T14:03:08","slug":"vonage-network-president-responds","status":"publish","type":"post","link":"https:\/\/www.fonz.net\/blog\/archives\/2007\/04\/01\/vonage-network-president-responds\/","title":{"rendered":"Vonage Network President Responds"},"content":{"rendered":"<p>Tim Smith, Vonage Network President (or at least someone did on his behalf) has responded to my e-mails and this post.  <\/p>\n<blockquote><p>\nMr. Rabinovitch,<\/p>\n<p>I regret the difficulty you are having with our service of late.  While<br \/>\nI cannot promise you that the issue you are having with simulring and<br \/>\nnetwork availability will be resolved to your satisfaction, I can commit<br \/>\nthat I will look into the matter to try to understand the root cause of<br \/>\nthe change in behavior of the service and what our options are with<br \/>\nrespect to that change.<\/p>\n<p>I will follow up with you as soon as I have some data back from my team<br \/>\non the issue.  I realize that we may well not be able to resolve your<br \/>\nissue and\/or resolve it in a timely enough manner to save you as a<br \/>\ncustomer and very much regret that you have had a negative experience<br \/>\nwith us.<\/p>\n<p>Thank you,<br \/>\nTim Smith<br \/>\nPresident, Vonage Network<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Tim Smith, Vonage Network President (or at least someone did on his behalf) has responded to my e-mails and this post. Mr. Rabinovitch, I regret the difficulty you are having with our service of late. While I cannot promise you that the issue you are having with simulring and network availability will be resolved to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/posts\/381"}],"collection":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/comments?post=381"}],"version-history":[{"count":0,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/posts\/381\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/media?parent=381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/categories?post=381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fonz.net\/blog\/wp-json\/wp\/v2\/tags?post=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}